Dealership Reviews

Recently had awesome mobile service from Jarrett Ford of Charlotte Co. So convenient and professional service.

Luis made our purchase effortless he has excellent customer service skills and made our experience 5 star overall he’s earned our business for many years look forward to the next deal!

Fantastic experience from beginning to end!

Excelente trabajo y puntualidad 100%

Easy and fast. Dylan was very good at what he does.

It was a very pleasant experience. Larry was very helpful and did a great job. Charlee was a pleasant lady as well.

Very pleased

Great experience! My oil change and tire rotation were done smoothly. The staff was friendly, professional, and made me feel welcomed and appreciated. Excellent customer service. I’ll definitely be back!

Excellent work and 100% punctuality

Wow! Crazy good experience with Jarrett Ford. These guys have to right attitude and was not pushy at all. I think we spent more time talking shop than we did about the Explorer ST. I am extremely impressed with the way they treated us. The whole experience was top notch! Great job guys! You will see us again real soon. Thank you!

They were very courteous and efficient. They got back to me in a timely manner.

I recently purchased a new Ford F-150 Platinum and had a fantastic experience from start to finish! The entire process was smooth, professional, and stress-free. My salesman, Henry, was knowledgeable and responsive. What I appreciated most was his straightforward approach. No unnecessary pressure or games, just great customer service and a commitment to getting the deal done. As someone who works in sales myself, I truly appreciate when someone takes pride in their work and understands the importance of building relationships, not just making a sale. I absolutely love my new truck and wouldn’t hesitate to recommend him to anyone looking for a Ford. Thank you to Crystal as well who handled the documents. Thanks again for a great experience! I’ll be back.

Just had my f150 serviced. Fast, friendly and very professional. Thanks guys and gals. Michelle was very helpful

I was extremely pleased with the service I received from Jarrett Ford. They picked up my car, performed the service and returned my car, all in the same day. It was effortless for me!

Great customer service and extremely easy to work with!! Go see Dan!!

I recently had to leave my vehicle for 8 days during which Jarrett provided a vehicle for me. to drive. I was notified as the work progressed. Everyone was courteous and professional. I am very happy with my vehicle. The service advisor went of his way to explain what was happening with my vehicle taking time to reply to my texts and concerns. I plan to always go back.

I recently purchased Toyota rav4 2025 from here after my 2023 rav 4 was deemed total loss after an accident. I really wanted the same car and we found it here. My husband called and the gentleman sent us a video of the car inside and out and while turned on. After work he heard over there test drove it and i loved it. I had explained the situation and he said well just wait and see. He didn’t rush us nor was he pushy. he even followed up with us the next day to just thank us for coming and if we had questions just call him. I had got the call that yes my car was a total loss and we called this dealership back to see if the vehicle was still available and it was. So I headed over there, as soon as I got there you felt welcomed and everyone was nice. We did the paper work and took the car home. I’m grateful I found the same car, 2 years newer and less mileage than what I had purchased the other vehicle. Thank you for being so kind and patient. I always say dealerships see people as dollar signs which is normal that’s business. but there’s a way of being genuinely kind and helpful while doing business while having that communication and transparency. You guys provided that and I am appreciative of that. Thank you

Elmer Johnson did an outstanding job in finding my dream truck, a 2027 king Ranch Dooley. He took time out of his busy day to help me test drive and explain all the features the truck had. Judy did the finance and was very thorough and answered any questions or concerns I had. It was a good experience and I felt good leaving in my new truck.